Refund Policy

At NovaSync Solutions, we provide digital and creative services that often involve time, strategy, custom work, and resource allocation. For that reason, payments made for services are generally non-refundable once work has started, deliverables are in progress, or project resources have been committed.

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If a client requests cancellation before work begins, NovaSync Solutions may review the request and, at its sole discretion, issue a full refund, partial refund, or service credit, depending on the project stage, costs already incurred, and any reserved production or administrative time.

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If a refund is approved, it will be processed using the original payment method unless otherwise agreed.

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For subscription, retainer, or recurring service arrangements, cancellation terms, billing cycles, and any applicable notice periods will be governed by the specific service agreement or invoice accepted by the client.

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If NovaSync Solutions offers any product, package, or service with separate written refund terms, those specific terms will control over this general policy.

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Questions about billing, cancellations, or refunds may be sent to: novasyncsolutions@gmail.com

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Effective Date: 04/03/2026